Privacy policy

Stayer Cycles is committed to ensuring that your privacy is protected. This policy sets out how Stayer Cycles uses and protects any information that we collect about you.

Stayer Cycles may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What personal data do we collect and why do we collect it?

Google Analytics – When someone visits our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

MailChimp – As part of the registration process for our promotional emails, we collect personal information including your email address. We use this information to send promotional emails notifying you about new work we have done, new products or other information we think you may find interesting. We don’t rent or trade email lists with other organisations and businesses. We use a third-party provider, MailChimp, to deliver our emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails. For more information, please see MailChimps’s Privacy Notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing contact@stayercycles.com.

Cookies – A cookie is a small file that may be stored on your computer or other device. A cookie enables the entity that put the cookie on your device to recognise it across different websites, services, devices, and browsing sessions. The Cookies in use on our site are:

– Necessary: Necessary cookies help make the website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function without these cookies.

– Statistics: Statistic cookies help us to understand how visitors interact with the website by collecting and reporting information anonymously.

– Marketing: Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookie settings – You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including what cookies have been set and how to manage and delete them, visit aboutcookies.org or allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.

Links to other websites – Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security – We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information – If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to Stayer Cycles, Unit 5 Acacia Business Centre, Howard Road, London, E11 3PJ or emailing us at contact@stayercycles.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please write to Stayer Cycles, Unit 5 Acacia Business Centre, Howard Road, London, E11 3PJ. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Website disclaimer – The information contained in this website is for general information purposes only. The information is provided by Stayer Cycles and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. Through this website you are able to link to other websites which are not under the control of Stayer Cycles. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Stayer Cycles takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Copyright notice – This website and its content is copyright of Stayer Cycles, Sam Taylor Workshop Ltd, Company Registered No. 09810083. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

– you may print or download to a local hard disk extracts for your personal and non-commercial use only

– you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Company details – The Company was incorporated in the UK, which is also its main country of operation. Stayer Cycles, Sam Taylor Workshop Ltd, Company Registered No. 09810083. Registered Address: Stayer Cycles, Unit 5 Acacia Business Centre, Howard Road, London, E11 3PJ.

Directors – Judith Rooze and Samuel Taylor.