Custom work has been our bread and butter for years and it has given us a wealth of knowledge on components and materials; we know what works, we know how to listen and help you make your ideas a reality.
Custom work is considerably more time consuming so please be aware that our custom prices will reflect this.
Our custom frame-only prices start at £2000.
Our custom carbon wheel sets start at £1200.
Our custom alloy wheel sets start at £450.
We build with a huge array of hub and rim brands for different budgets, needs and aesthetics.
Please get in touch if you would like to drop by to talk over a build and we can book you in.
Stayer Frames and Forks come with a 6 year limited warranty.
This covers any material or manufacturing defect becoming apparent during normal riding.
Components supplied with the frameset carry their own manufacturer’s warranty (e.g. 5 years for a Whisky Parts Co. carbon fork).
Stayer Wheels have a lifetime build warranty
– if your wheel comes out of true or there is any other build issue we fix this free of charge.
This part of the warranty is non-transferrable, only valid for the original purchaser of the wheels.
Stayer Wheel components come with a minimum 2 year limited warranty which covers any material or manufacturing defect becoming apparent during normal riding. With some components the warranty is longer (e.g. SON hubs, 5 years).
The warranty does not cover ‘consumables’ such as inner tubes, tyres, brake pads, tyre sealant and bearings.
We do not charge for any of the labour or materials required to fix a warranty claim but the customer must pay for the return of the product to our workshop. Once the problem is fixed we will send the item back to the customer free of charge.
Crash replacements for rims and hubs are charged at 10% off component RRP, labour included. New spokes needed for a rim/hub replacement will also be charged at 10% off.
Any spokes that need replacing from crash or damage (where the rim and hub do not need replacing) will also be charged at a 10% off and there will be a flat rate truing of charge of £25/wheel for up to 3 spokes and £45/wheel for anything over 3.
Any truing required not from crash or damage is free of charge.
Cancellations with a full refund can be made up to 14 days after booking.
However, this does not apply to any bookings made within 6 weeks of the course commencing, we can not offer a refund or rescheduling if a booking is made at that point.
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Thank you so much for being into what we are doing.
Judith, Sam and the team ♡